Privacy Policy
1. Who We Are
FootCareConnect provides professional foot care services. For the purposes of data protection law, FootaCareConnect is the Data Controller of your personal information.
2. Information We Collect
We may collect and store the following information:
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Name, address, date of birth, and contact details
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Medical and health information relevant to foot care treatment
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Appointment details and treatment records
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Payment and billing information
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Correspondence via phone, email, or online forms
3. How We Use Your Information
Your information is used to:
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Provide safe and effective foot care treatment
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Maintain accurate medical records
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Manage appointments and payments
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Communicate with you regarding your care
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Comply with legal, regulatory, and professional obligations
Medical information is processed under special category data provisions and handled with strict confidentiality.
4. Legal Basis for Processing
We process your data under the following lawful bases:
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Consent – where you have given clear permission
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Contract – to provide agreed services
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Legal obligation – to comply with healthcare regulations
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Vital interests – to protect your health where necessary
5. Sharing Your Information
We do not sell or share your personal data for marketing purposes.
Information may be shared only when necessary with:
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Other healthcare professionals involved in your care
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NHS services or GP practices (with consent or legal requirement)
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Regulatory or legal authorities where required by law
6. Data Storage & Security
We take appropriate measures to protect your data, including:
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Secure digital systems and password protection
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Locked storage for any paper records
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Restricted access to authorised personnel only
Your information is retained only for as long as legally required (typically 8 years for healthcare records).
7. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion where applicable
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
8. Cookies & Website Data (if applicable)
If our website uses cookies, these are used only to improve functionality and user experience. No unnecessary tracking cookies are used without consent.
9. Changes to This Policy
FootCareConnect may update this Privacy Policy from time to time. The most current version will always be available on request or on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: